Returns & Exchanges
At Zeke Stretch, we want you to feel confident in your purchase. If something is not right, we offer simple returns and exchanges on eligible items.
Return Window
Items may be returned within 30 days of delivery as long as they are unworn, unwashed, undamaged, and in original condition with all tags attached.
Exchanges
Need a different size, fit, or color? We are happy to help with exchanges when inventory is available. Exchanges are a great option if the item fits differently than expected or you would like to switch to another Zeke Stretch style.
Return Condition
To be eligible for a return or exchange, items must be:
- Unworn
- Unwashed
- Undamaged
- Free of odors, stains, or alterations
- In original condition
- Returned with tags attached
Items that do not meet these conditions may not be accepted.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method. Please allow several business days for your bank or credit card provider to process the refund after it has been issued.
Shipping Costs
Original shipping charges, if any, are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong item or a defective product.
International Returns
International customers are responsible for return shipping costs, customs duties, taxes, and any import-related fees unless otherwise stated. We will work with you where possible to help make the return or exchange process clear and simple.
Final Sale Items
Items marked final sale are not eligible for return or exchange unless they arrive damaged or defective.
Start a Return or Exchange
To begin a return or exchange, please contact us with your order number and the item you would like to return or exchange.